A View From Above It All

Archive for March, 2009

• Nice, Tatas

In Business, Technology on March 23, 2009 at 8:19 pm

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India is the second most populous nation on Earth. That creates a whole array of problems. An erratic transportation system and a substandard living for many of its people are just two.

Today, Tata Motors took aim at those woes by introducing the world’s cheapest car, the Nano. It has a two-cylinder engine, a four-speed manual transmission but no air conditioning, electric windows or power steering. The initial cost will be about $2,000, although some upgraded versions will be available for more. The Nano is about 10 feet long, and has a top speed of 65 mph.

Deliveries will begin in early July, with a drawing to select 100,000 people to be the first to get the Nano, according to the folks at Tata, commonly referred to as Tatas.

No word yet on whether the Nano service center calls will be handled by out-of-work Detroit autoworkers now looking for something to do.

• Seattle another broken link in the chain

In Business, Media on March 16, 2009 at 11:07 pm

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As Queen sang it, “Another one bites the dust.”

In this instance, we’re speaking of newspapers. Another closing right on the heels of an obviously panic-stricken industry’s flurry of insane cuts, give-back demands, sell-offs, restructuring, space-cutting, content-slagging, wildly flailing attempts to return to those glory days of 20+ percent profit margins that other industries could only dream about.

Some newspapers are in the dumper, true. But many only are making less profit than they did before. Underline that: A profit, just not as big. Nevertheless, they’re using the same excuse as the failing ones to shred the fabric of a media form vital to societal awareness and public service. The form that is being nibbled to death by bloggers, Web news “aggregators,” radio and TV — all of whom take reported, analyzed, edited information from newspapers rather than expend the time, effort and money it takes to do original work.

The latest victim of the newspaper blood-letting is the Seattle community, with the long-awaited D-day announced as tomorrow for the 146-year-old Post-Intelligencer.

The Hearst Corp., which had owned the newspaper since 1921, says it lost $14 million last year on the paper that had been part of a joint operating agreement (i.e., profit sharing) with the Seattle Times. It is dumping nearly all its P-I staff — about 145 of the 165 employees — and converting to an online newspaper.

It probably will do the same thing shortly in San Francisco, where it has been losing money at an even more obscene pace ever since it purchased the market’s largest newspaper, the Chronicle, and gave away its Examiner and millions of dollars to support it so it could avoid anti-trust lawsuits.

Hearst, although a legendary name in American newspapering for generations, long avoided public scrutiny of its finance because it was a private company: i.e., no public stock offerings. But it has had a very troubled newspaper division for years.

In the past 25 years or so (full disclosure: I worked for Hearst as an editor for more than 30 years) it closed newspapers in Baltimore (News American), Albany (the daily Knickerbocker News and the weekly Sun group), Clearwater, FL (Sun), San Antonio (Light) and Los Angeles (Examiner), practically gave away the daily Boston Herald as well as dozens of weekly newspapers in the LA market, and made its remaining newspaper properties pay for the barrels of red ink hemorrhaged in San Francisco and Seattle.

In both markets there was absolutely no sign of ever turning the financial corner — or even locating a corner to turn. It was purely backward management, confused marketing strategy, and, in the case of San Francisco, a failure to devise a coherent battle plan in what many consider one of the nation’s most lucrative media markets.

Hearst recently picked up several small Connecticut dailies at fire sale prices from their troubled owners, but that isn’t exactly a vote of confidence in the newspaper industry. Those papers already had been gutted to save money and are pale imitations of what good newspapers should be. Don’t look for investments there that will improve their journalistic quality.

Meanwhile, next up is the usual plank-walking for dozens more people and much of the viability of the products and their quality. The Albany Times Union has announced it is ending its contract with the Newspaper Guild and shortly will lay off dozens. The Houston Chronicle and San Antonio Express-News now are sharing copy-editing work, which is a joke considering the differences in the two Hearst markets and the lack of intimate knowledge one needs to truly be a good local paper.

People who have labored mightily for Hearst in many markets for many years now are paying the price for a lack of corporate foresight, an inability to navigate the treacherous waters of a new technological age, and the growing sense that Hearst, like other media companies, has given up the ghost of any idea of journalism as community service. The pledges are there. They’re just not being redeemed when it comes time.

A parting thought: The P-I is known for the 30-foot lighted globe that sits atop its Elliott Bay waterfront building. It has an eagle perched atop the globe with wings outstretched. Perhaps that could be converted, in the interest of truth in journalism, to a lesser bird laying an egg.

• (Some of) The drinks are on US Airways

In Business, Food & Drink, Travel on March 1, 2009 at 7:06 pm

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As I was flying home from the Caribbean on a US Airways flight last Wednesday, the attendant asked if I wanted to purchase a soft drink.

“No, thanks,” I said. “I’ll wait till Sunday.”

He just grinned, but he got it.

US Airways, the sole major American air carrier charging customers for non-alcoholic beverages, bowed to industry and consumer pressure and will rescind the charges as of today, March 1.

According to a memo to airline employees from upper management:

“ …. We (are) returning complimentary sodas, juices, tea, water and coffee to US Airways. The free beverage service will resume on March 1. This change reverses part of the a la carte business model we believe is right for our business … .

“When we launched the beverage purchase program in 2008 we knew it would generate additional revenue. From this perspective the program was very successful. What we didn’t know at the time, but later experienced, was that the cabin atmosphere would also improve with fewer carts in the aisles and shorter lines to the lavatories.

“Today, while we remain firmly committed to the a la carte strategy — we also know it is a work in progress. We know customers don’t buy an airline ticket based on whether or not they will get a free soda onboard, but with US Airways being the only large network carrier to charge for drinks, we are at a disadvantage. More importantly, this difference in our service has become a focal point that detracts from all of the outstanding improvements in on-time performance and baggage handling that all of us have worked so hard to achieve over the past year.”

So, you’ll still be paying for alcoholic drinks. But, bottom line: No more $1 charges for tea or coffee or $2 charges for soft drinks, juices and water.

Very nice.

Buh-bye.